Please note, there may be a charge for the box office re-issuing tickets. You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. Perry Barr Station: Perry Barr station has step free access to all platforms. The arena is just a short walk from Birmingham New Street, Moor Street, Snow Hill and Five Ways train stations. Buying Tickets at the Box Office An accessible shuttle bus will be available on demand from Smallbrook Queensway (adjacent to Birmingham New Street station) in Birmingham City Centre to the stadium. If you have accessibility requirements, please advise your ticket agent at the time of booking. Now, here were some of the past events at Utilita Arena: Pre-sale tickets for all events happening at the Utilita Arena Birmingham are announced on their website a few months in advance. Can you donate a prize for a charity raffle? height adjustable, adult sized changing bench, Ceiling hoist system to lift people between wheelchairs and the toilet/changing bench (Please bring your own support slings as these are not provided. We cannot issue refunds to under 14s who are not accompanied by an adult. Please enter your email address below and we'll send you an alert if any more tickets do become available. For queries about purchasing tickets youre best bet is to contact our friends over at The Ticket Factory who run our official box office and ticket hotline - 0344 33 88 222. We do receive a lot of fan mail and cannot guarantee that it will be acknowledged, nor can we guarantee return of any items sent in. Right from a Diana Ross concert, Jake Whitehall gig, and Celine Dion show to the Trampoline & Tumbling National Age Group Finals, youre in for great entertainment! Any leafleting inside must be done so with prior agreement from both the Concert Promoter and the venue. Alternatively, you can check out the seating plan on your event page to use as a guide. Guide and Assistance Dogs are very welcome at the arena. No refunds will be given for incorrectly booked tickets. From here there will be staff and loan wheelchairs available to support, and then an onward wheelchair accessible buggy to the venue. However, standing on seats and in the aisles is strictly prohibited on health and safety grounds. Tickets booked using cards that are registered to addresses outside the UK, cannot be posted abroad and instead will automatically be held for collection at the venue Box Office regardless of the delivery method chosen at the time of booking. Birmingham New Street Station: Birmingham New Street station has step free access to all platforms and an assisted travel lounge. Both stations have step free access to all platforms. Calls to 03 numbers typically form part of your inclusive calling plan. To confirm our box office opening times before travelling please call 0844 338 8000 for up to date information. Continue towards Central Library and through Paradise Forum (entrance to this Mall is on the left hand side of the entrance to Central Library) and out into Centenary Square. The Arenas medicalcentreis available on the concourse level opposite the entrance door to Block 2. For further information, check out Amplify's, Modern Slavery Act Transparency Statement, Event announcements, presales & competitions. You'll find the Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. If there is a strict ID policy in place for your event, we will notify you at the time of booking and in subsequent event communications. Calls cost 7p per minute plus your phone company's access charge. How to Book Tickets for Events at Utilita Birmingham? Just point your mouse to theticketfactory.com/FAQs. The mobility scooter plus user must not exceed 300kg. Items will be confiscated and returned to you after the event, which may delay your access into and out of the Arena. You can book them through the Ticket Factory mobile device app. What cards / methods of payment are accepted? It is best for everyone if you do not bring a bag at all, however if you do, please only bring essentials with you: Any bag larger than 21cm x 30cm x 19cm thats the size of an A4 sheet of paper. You must only bring one bag that is no larger than 21cm x 30cm x 19cm thats the size of an A4 sheet of paper. Spectators are advised to bring medication in its original packaging and only enough for use during the event. The bicycle icon shows the locations where West Midlands Cycle Hire docking stations are available. If you need to collect tickets from the arena box office it is recommended that you park in the South car park, park on level 8 and follow the pink route round to Entrance E. Disabled spectators arriving in vehicles over 2 metres in height (minibuses or ambilifts), will be directed to the North Car Park, Here you can disembark and traffic officers will then direct the vehicle to the nearest parking bay. Everything is contactless too, just to make it that little bit easier. Birmingham International Station has step free access to all platforms. This means you'll be access tickets before they go on general sale. Arena Birmingham is in Birmingham City Centre. Lost Tickets Twitter. IMPORTANT INFORMATION: We appreciate tickets are sometimes bought as gifts (after all, tickets are the best gift you can give). The venue is also easily accessible by the Birmingham snow hill and Birmingham new street station: The Utilita Arena Birmingham has plenty of designated car parking spots across the venues the West, and South, North car park venues. Small instamatic cameras and smartphone cameras are generally permitted by Promoters. If you lose your tickets, try to contact your point of purchase first. Customers are able to enjoy this with an annual membership or show-by-show basis. Calls are free from UK landlines and mobiles. By entering your details you will be indicating your consent for The NEC Group to send you e-mails about events which we think you may be interested in. Fans will be allowed entry as long as the Kirpan does not exceed the stipulated size of 4 inches, is worn alongside at least one other Article of Faith and concealed underneath clothes. Utilita Arena Birmingham has an outstanding reputation for its various entertainment events, including world-class concerts, family shows, and much more. Step free access from St George's stop to venue via the designated walking route. Parking Options | Utilita Arena Birmingham (utilitaarenabham.co.uk) Occasionally, meet and greet passes are won as competition prizes or offered as part of VIP tickets. Buying Tickets at the Box Office In a majority of cases tickets cannot be refunded or exchanged after purchase. WebWe take the safety and security of all our fans and visitors very seriously, Utilita Arena Birmingham operate a strict screening procedure for all guests entering the arena. In your user account, you can import your Spotify library or follow artists you find on our site to add them to your favourites. Our box office team will take it from there. Notable Upcoming and Past Events at Arena Birmingham. Twitter. For a full list for the venue you are visiting, please check the Games website booking portal Spectator Parking for Birmingham 2022 (parkthecarhere.com). Are there any age restrictions at the venue? If you're travelling locally, walking or cycling will be the easiest way to get to the venue. Under 14s must be accompanied by an adult. I am arriving before my mates but I have the tickets, can I leave their tickets somewhere? ), Automatic wash / dry, centrally located toilet. Well drink to that. Our box office team will take it from there. Journey time 15-20 minutes Leave New Street Station via the Victoria Square Exit. We are a cashless venue, therefore only card payments are accepted. Please note that we have a new stricter bag policy, as well as Covid-19 and security measures which may affect your visit. Also, just a heads up, searches will be carried out throughout the day and evening at all sites, so be prepared if one of the guys ask. At the risk of getting your posters confiscated and upsetting other audience members, we would suggest that you didn't bring them with you. A fact were rather proud of. B1 2AA All dates at Utilita Arena Birmingham . The security process is a condition of entry - any refusal, or the use of abusive, threatening or discriminatory remarks; including comments relating to weapons or explosives, will result in access being refused. Taxi - Journey time 5-10 minutes A taxi rank is located directly outside the main entrance to the station. WebUtilita Arena Birmingham has over 2,000 on-site car park spaces across four car parks that offer pay and display spaces. Boxing. We encourage you to arrive to the venue as early as possible, to allow more time for enhanced security checks. Please note, parking is chargeable at this venue. Find out more about Ticket Protection here. However, we would recommend the Hawthorns Station for accessible travel as there will be accessible shuttle buses operating between the station and the venue. The facility fee is a permanent feature of the ticket prices for Resorts World Arena and Utilita Arena Birmingham events to ensure that both venues offer superb facilities, attract world class artists and provide customers with fantastic experiences. Please note that whilst you may bring your children to the venue in a push chair, car seat or carry cot, we do not allow these items into the seating areas as a condition of our venue licence. If you have a particular question about your ticket, why not check out our handy box office FAQs. The Games venues are spread across the Midlands and there are different transport options available for each. Your day in the Amplify Garlic Bread Package for Peter Kays 2023 Tour includes:. No, we do not operate any queue numbering system, as we dont encourage any form of queueing prior to doors opening. We have more merchandise than you can shake a stick at. Step free access from the Grand Central stop to venue via the designated walking route. West Midlands Cycle Hire is available across the West Midlands. By entering your details you will be indicating your consent for The NEC Group to send you e-mails about events which we think you may be interested in. This facility meets the needs of people with multiple and complex disabilities who have one or more carers with, and assisting them, by providing extra features and more space. and the operatic passion of Carmen and Madam Butterfly as examples of the arenas versatility. Please check the venue website for event specific restrictions. Your Safety and Security are important to us at Utilita Arena Birmingham. Thermal bottles are not permitted in the venues as they are not collapsible under foot and cause a trip hazard in the event of an evacuation. and are unable to make any exceptions. In your user account, you can import your Spotify library or follow artists you find on our site to add them to your favourites. See is a trademark of SEE GROUP LIMITED. Amplify, Utilita Arena Birmingham's premium hospitality provider, are the experts at delivering bigger, better and quite often fancier live event experiences. Bikes are available 24/7, with docking stations at major bus, metro and train stations, visitor attractions and city or town centres. If you require assistance while travelling, please book this via the relevant train operator in advance of your journey. Where is Utilita Arena Birmingham? For accessible shuttle bus options please see the accessible travel tab below and venue specific travel information which can be found at Home of the Birmingham 2022 Commonwealth Games. Smoking and vaping is not permitted in the Arena Bowl nor pre-show areas. These are located on: Concourse level 1, opposite Block 2 (next to the medical centre) Concourse level 2, I have lost an item of belongings at the venue. But soon after opening, it also started hosting entertainment events for families too. 0844 338 0333. By using this site you agree to our Terms of use, Modern Slavery Act Transparency Statement | NEC Group policies | s.172 Statements | Cookie Settings, If you have any questions reating to Venue Protect your visit to Utilita Arena Birmingham, check out our, For a worry free ticket purchase, choose Ticket Protection to protect your transaction when purchasing through The Ticket Factory. I was at an event recently and my bag wasnt checked? Opening hours are subject to change at short notice. Information on current rail timetables can be found in 'Catch the Train'. It looks like Javascript is disabled. In the event of a medical emergency please notify a steward who will radio for medical assistance. / Can I get a photo pass? Due to the sound levels experienced during an event and the long-term hearing damage this could cause, we strongly recommended by most venues that children under 5 should not attend concerts or events other than those specifically aimed at younger visitors, i.e. We will ensure however, that any fan mail is passed onto the Tour Management on the day of the show. Additional park and ride services will be available in the event of strike action. Please note that whilst you may bring your children to the venue in a push chair, car seat or carry cot, we do not allow these items into the seating areas as a condition of our venue licence. 4pm. We aim to ensure all shuttle buses are fully accessible, however there is additional assistance available for those requiring it. It looks like Javascript is disabled. Please check the venue website for event specific restrictions. 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