6. I am delighted to hear you are enjoying your membership and have had good experiences in all areas. Such hours shall be notified to members on request. For hotel access/mobility information, please call reception on 01273 857567. I have passed your valuable feedback to our Head Chef.Thank you once again, and should you wish to return to us in future, please do let me know and I shall ensure you are well-looked after.Kindest Regards,The Reception Team. Spa Days must be paid in full upon booking. d) From the date of their 16th birthday children must become Adult members if they wish to continue to use the Club. - See 379 traveler reviews, 143 candid photos, and great deals for Wickwoods Country Club, Hotel & Spa at Tripadvisor. Price + estimated taxes and fees payable at booking. Thank you for taking the time to review your recent visit to Wickwoods Country Club, Hotel & Spa.I am pleased to hear that you enjoyed your lunch overall, however I would like to apologise for falling short of expectation with your vegetables, roast potatoes and Yorkshire puddings. 236 posts. 11. In exceptional circumstances additional security may be required if the company deem it necessary and the direct cost will be the responsibility of the booking party either pre or post event. Never hassled to finish and always leave planning my next visit. The Proprietor / Company will maintain the Club facilities and do everything reasonably necessary to enable membership in accordance with these rules, including the engaging and payment of staff for matters associated with the smooth running of the facilities. The one area, in my opinion which is capable of improvement, is the food. d) Guest fees do not apply when purely dining, although reservations are required for parties which include more than three guests. Black Tie. A duly elected member of any classification shall be entitled to benefits as limited by their category and shall be bound by the Rules of the Club for the time being in force although shall acquire no proprietary rights in the Club premises or in any of the property therein. r) All members will abide by the Club Complaints Procedure, which is available on request. I shall certainly be passing this on to our Head Chef.Thank you once again, we hope to welcome you back again soon.Kindest Regards,The Reception Team. f) The customers shall be responsible for any damage or cost caused to the Companys property or service by the customer or his guests and shall pay to The Company on demand the amount to make good or remedy any such damage or actions that have incurred a cost to the company. j) To avoid any disappointment, we strongly advise that Members book their guests in ahead of time by contacting reception on 01273 857567. k) The Club reserves the right to restrict guests during peak periods without notice and to make changes to the guest policy that are in the best interests of the Club. We do try to encourage members to use all areas of the club so it is great to hear you are using your membership to its full potential. The club writes to all members who fail to cancel bookings and restricts bookings for those who repeatedly fail to cancel or repeatedly cancel with less than 24 hours notice. g) No member may bring a guest to the Club who has been refused membership or ejected from the Club. Wickwoods Country Club, Hotel & Spa: An exceptional club - See 366 traveller reviews, 132 candid photos, and great deals for Wickwoods Country Club, Hotel & Spa at Tripadvisor. Our menus are currently under review by our new Head chef James Villiers. p) Any guest caught bringing in their own alcohol unless agreed with the management will be asked to leave the premises. We hope your cousin had a lovely birthday. Things didn't look promising when the mackerel arrived, presenting an odd collation with dark looking fish on a small bed of gooseberries, pomegranate, leaves and more mackerel, all on a large grey plate. Please note that dogs are not permitted on the premises at any time with the exception of guide dogs. Young professional members receive a 30% reduction on annual dues until the year after their 49th birthday. In the event there is a reduction in numbers a surcharge of up to 100% against those numbers reduced may be charged. Tripadvisor performs checks on reviews. The customer agrees to be bound by all reasonable instructions of duly authorised representatives of The Company in respect of the conduct of the function and shall further ensure that those attending shall similarly comply. The food is lovely, the service is spot on and the setting is great. Relax in the bar and lounge, receive your members discount at The Glass House Restaurant and treatments at Your Spa. I have had a massage which was 'ok' but timekeeping was an issue. This field is for validation purposes and should be left unchanged. Having celebrated my 60th birthday at Wickwoods we also Stayed at Wickwoods with several of my family and friends overnight and found the rooms comfortable and clean and the breakfast delicious.We will be certainly visiting this wonderfully tranquil location in the future and look forward to time spent in lovely surroundings. I have had a massage which was 'ok' but timekeeping was an issue. Thank you Mark - you are a really great coach and tennis mentor. n) No tubes, flippers, masks, snorkels, footballs, bikes, skateboards, kites or any other article deemed by the staff as unsuitable shall be allowed into the Club or allowed for use in the pool. Wickwoods Country Club. As well as access to all facilities, Wickwoods is a place of relaxation and social enjoyment, and members benefit from a wide range of discounts throughout the club. z. I was fortunate enough to be able to have Mark as my coach from the start and it is quite remarkable the extent to which he has improved my game and allowed me to enjoy a higher standard of play. 3. All members who book courts or classes and are subsequently unable to attend the booking are requested to cancel the booking in good time to ensure maximum availability. e) Individual guest visits are restricted to 5 times in any one 12-month period when using the facilities. A member of our team will show you around all facilities, telling you everything available as a club member. After using the clay courts, players are asked to use the brush station provided, thoroughly cleaning trainers before using other courts or entering the club. Should you miss your appointment, 100% of the booking will be charged. It is the responsibility of the booking party and agreed sub-contractors to strictly adhere to these in line with company policy. I shall certainly be passing this on to our Head Chef.Thank you once again, we hope to welcome you back again soon.Kindest Regards,The Reception Team. c) Guests using the facilities may only do so after a member has produced a valid guest pass or purchased a day pass at the prevailing guest rate. Any members not complying with this rule may be asked to leave the courts immediately. f) Membership cards are not transferable and any member who allows his card to be used by any other person or member shall be liable to expulsion. We hope you find an opportunity to return in the near future. e) The Company requires to know any third party contracts for entertainment or services for a function and reserves the right to prohibit the same. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our chefs provide an excellent standard of fresh cooked food on a daily basis and are regularly complimented on the quality and presentation.The entire team here at Wickwoods is committed to providing the best possible experience and we look forward to providing you with a warm friendly welcome.Lee Goossens MD. h) All tennis playing members and their guests must wear non-marking shoes, acceptable tennis clothing in accordance with the Lawn Tennis Associations regulations. The site is roughly 10-15 mins from Brighton town centre. Members can book classes and tennis courts up to 6 days in advance, either online, via the terminals located in the club or in person at the reception. a) Every candidate for membership shall complete and lodge with the Club an appropriate application form signed by the applicant together with at least the joining and first months fee. ft. condo is a 3 bed, 3.0 bath unit. The room was amazing though very large, nice flat screen tv, lovely balcony over looking the gardens and very clean and modern which was exactly what we wanted! The headline is that it is a lovely club and I enjoy my visits. Food and drink prices were also much more reasonable than I would expect from a hotel. Thank you Mark - you are a really great coach and tennis mentor. For weddings/private functions the deposit as agreed is required to secure the booking with the estimated balance payable in accordance with the schedule detailed in item 2 or as agreed. The Company reserves the right to liaise directly with the sub-contractor in line with our agreement. ACCOMMODATION: The Company requires the client to book all accommodation for the night of their function unless otherwise agreed. If the company is obliged due to specific Government restrictions, to close the venue, as the booking party you agree that the company offer an alternative agreed date for this event as a continuation of contract. I was a member of wickwoods but have had such a bad experience that i feel i cannot reccommend this club.They have a reception area next to the gym which is often (60%of the time) un manned .So one cannot get out of that entrance and has to do a tour of the building to get to the main entrance. We used the spa facilities too, the pool was a nice size and the hyrdra pool was fab, the gym also looked good (not that I was healthy enough to use it). 5. 10. Member owned and controlled since its inception, Wilderness remains a self-governed . 273. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. d) If in the opinion of The Company either the client, or any of its servants, invitees, guests or representatives acts in a manner considered to be prejudicial to the good name of The Company, The Company shall be at liberty to terminate the contract or event forthwith without being liable for any refund or any compensation to the client. Wickwoods is a country club, hotel and spa set in 22 acres of tranquil woodland on the edge of the South Downs National Park. If you have chosen to give your guests a choice for their meal Wickwoods will charge an additional surcharge of 2.00 per person. However, we have a new 'Masterchef' now on board and I hope my next review will earn 5 stars!. Borrowing tennis rackets and balls is subject to availability and may require a deposit. Ive been here for breakfast, lunch and dinner (need to try the afternoon tea!) Thank you for reviewing Wickwoods Country Club, Hotel & Spa.I have responded to your review on our Glass House Restaurant TripAdvisor page. Any damage to the venue will be the responsibility of the booking party. I have just started a 'beginners pilates' on a Thursday which is excellent - the classes are always full. 8. All bookings made by clients for conferences, accommodation, functions or any other facilities at Wickwoods Country Club, Hotel & Spa (hereinafter called The Company) are subject to the following terms and conditions. h. The customers shall be responsible for any damage or cost caused to the Companys property or service by the customer or his guests and shall pay to The Company on demand the amount to make good or remedy any such damage or actions that have incurred a cost to the company. But I joined Wickwoods for the tennis following a hip replacement and for the joy of indoor courts. I have had an extremely good experience of the gym where Lucy spent a lot of time to ensure I had a programme that met my goals and which I need to update with her soon. 1. j) It is the responsibility of members to keep their children under proper control at all times. I am delighted to hear you are enjoying your membership and have had good experiences in all areas. Free Wifi 249. In the event there is a reduction in numbers a surcharge of up to 100% against those numbers reduced may be charged. f) The wearing of swimming costumes is restricted to the pool, spa and changing areas only. This will allow extra time for your appointment should it be needed. Club members enjoy access to the following: Upon becoming a Club Member, you'll receive: See the facilities in person. Wickwoods Country Club, Hotel & Spa: Glass House - Read 382 reviews, view 143 traveller photos, and find great deals for Wickwoods Country Club, Hotel & Spa at Tripadvisor. Suspension of membership is only available on medical grounds with the support of a valid medical document. I have had an extremely good experience of the gym where Lucy spent a lot of time to ensure I had a programme that met my goals and which I need to update with her soon. I was fortunate enough to be able to have Mark as my coach from the start and it is quite remarkable the extent to which he has improved my game and allowed me to enjoy a higher standard of play. k. All meetings will terminate by 17:30 hours unless a later time is specifically agreed by The Company. 14. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. BN6 9DY. The voucher must be presented on the day of your treatment. I shall be sure to pass your kind words to Lucy, Mark, Tina, the maintenance and management team. Pool 56. Wickwoods Country Club, Hotel & Spa. I was fortunate enough to be able to have Mark as my coach from the start and it is quite remarkable the extent to which he has improved my game and allowed me to enjoy a higher standard of play. Thank you. Photographers/Videographers must agree and sign the brief sheet. Thank you for taking the time to leave such a detailed review of your recent visit to Wickwoods Country Club, Hotel & Spa.I am so pleased to hear that you enjoyed your treatment, Sunday lunch and you thought the facilities were marvellous. The tour will end in our bar area or terrace and we will provide you an information pack. Suspended memberships cannot form part of this notice period. I have had an extremely good experience of the gym where Lucy spent a lot of time to ensure I had a programme that met my goals and which I need to update with her soon. Members may only reserve one court at a time. The membership will pay for fine dining and this will encourage better use of a lovely setting. Our menus are currently under review by our new Head chef James Villiers. We will follow up your membership with regular reviews to help you maintain your health and fitness goals. w. No alcohol may be purchased by an adult for an underage guest. d) All members must advise the Club Manager of any change of address. s. We advise that buffet food is not removed from the premise due to food storage/hygiene and the company accepts no liability for food consumed away from the premises if removed the guest does so at their own risk. I shall be sure to pass your kind words to Lucy, Mark, Tina, the maintenance and management team. c) By failure to pay the annual subscription on or by the due date. Building improvement fees: This fee is charged monthly for maintenance and future improvement. Iron 101T, Iron 301 CB, and Iron 301 MB! Young professional memberships are available in all four types of membership and are entitled to the same privileges described above. j) All bedrooms must be vacated by 11:00 hours on the day of departure. However, we have a new 'Masterchef' now on board and I hope my next review will earn 5 stars!. Whoever masterminded this deserves maximum credit and if this standard of quality is maintained across the restaurant - and it looked like it was - then they really are onto something outstanding.Cannot recommend too highly. MEMBER REVIEWS: Takomo Golf Iron Testing! b) Persons under 16 years are not permitted within the spa, steam, sauna, gym or bar areas. u) All booked functions/weddings agree to provide a responsible/sober point of contact to liaise with our staff throughout the duration of the wedding/function, v) Should the company deem additional security a necessary requirement the direct cost will be chargeable to the booking party either pre or post event, Wickwoods Country Club, Hotel & Spa Shaves Wood Lane, Albourne, Nr Hassocks, West Sussex, BN6 9DY. The Proprietor / Company shall have the authority to vary all subscription and joining fees. I'd go back again. Kindest Regards, The Reception Team. I have had a massage which was 'ok' but timekeeping was an issue. We will require you to fill out our client questionnaire. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This contract shall be governed by the laws of England and any dispute referred to the English Courts. In this case, all members will wear an appropriate swimming costume at all times. However, we have a new 'Masterchef' now on board and I hope my next review will earn 5 stars! I shall be sure to pass your kind words to the team that looked after you during your visit.Thank you for your valued feedback regarding your mackerel starter, and please accept my apologies for falling short of expectation on this occasion. If the Club is able to identify the member who has left items in a locker overnight then the Club reserves the right to make a charge of 15.00 for emptying the locker and for covering the admin cost of recovering the key. b. Wickwoods Country Club will not be liable for failure to comply with any terms or conditions of this contract to the extent such as compliance is prevented hindered or delayed by any cause beyond its control including but not limited to epidemic, pandemic, fire, storm, explosion, flood, Act of God, action of any Government, government restriction or Governmental Agency shortage of material of goods, strike or lockout. m) Please be aware that only approved swimming aids may be used in the pool. In the event of such dissolution and closing down, the membership of all members shall be deemed terminated and they have no rights or claims against the Proprietor. All applications for membership shall be considered by the Proprietor / Company who shall have the power to reject any application for membership without assigning reason or giving explanation. Limited membership shall be made available, which the Proprietor / Company may change from time to time. Review tags are currently only available for English language reviews. 2. I also which to commend the gardening staff which maintain the Club to such a high standard. At a menu tasting this is a representation of quality and not replication the company reserves the right to vary, amend or adjust any menu as deemed necessary. b) All memberships are subject to photo ID. 232. We look forward to welcoming you back in the future, thank you for your valued custom. The facilities are comprehensive and membership of the Club includes a gym, indoor and outdoor swimming pools, hydrotherapy pool, exercise classes, both indoor and outdoor tennis courts, treatments at Your Spa, an exceptional restaurant The Glass House, as well as a function suite and hotel rooms. However even with stringent care cross contamination may occur in manufacturing production of purchased ingredients and therefore we cannot totally guarantee traces of allergens may not be transferred from exterior or interior source as food is prepared in a kitchen which is not free from allergens. Membership at Wilderness. Prices are the average nightly price provided by our partners and may not include all taxes and fees. There are tennis courts too and nice grounds with outdoor seating areas and if the weather was a little warmer would definitely enjoyed sitting outside to have lunch. Show all. I also which to commend the gardening staff which maintain the Club to such a high standard. I was fortunate enough to be able to have Mark as my coach from the start and it is quite remarkable the extent to which he has improved my game and allowed me to enjoy a higher standard of play. Wickwoods Country Club, Hotel & Spa: Membership - Read 371 reviews, view 132 traveller photos, and find great deals for Wickwoods Country Club, Hotel & Spa at Tripadvisor. u. Please see our partners for more details. o. Guests-are the responsibility for the booking party guests and are not authorised under any circumstances to enter the pool and gym complex. b) Subscriptions shall become payable yearly or monthly in advance from date of election for the ensuing twelve months. Any damage to the venue will be the responsibility of the booking party. The facilities here are marvellous - a great gym, pool and steam/sauna/jacuzzi area along with various treatments (in my case an hour long massage which really did the trick).The highlight, however, was lunch. The spa was lovely too had a steam room, sauna, swimming pool and jacuzzi all kept very clean and tidy. Thank you for having brought the matter to our attention. The Proprietor / Company whose decision shall be final and binding on all members of the Club shall determine any dispute or differences which may arise in regard to interpretation of these rules. more. Thank you for having taken the time to write a review with regard to your experience. You'll find all of the terms and conditions of our hotel, spa, fitness facilities, and events below. i) All guests using the facilities must sign a waiver document when signing in. Please respect others use of adjoining courts (Minimal noise, no excessive shouting etc). It usually includes fees for any sport that is not part of your membership, like tennis, or for playing more rounds than what is included in your membership. Any damage therein will be liable and shall pay on demand to the club, the amount required to make good or remedy any such damage. To provide and maintain facilities for both sporting and recreational activities to a balanced subscribed membership. I have just started a 'beginners pilates' on a Thursday which is excellent - the classes are always full. Thank you. d) Opening, operating and consumption hours may vary or permanently change from time to time. Wickwoods Country Club, Hotel & Spa: Membership - See 369 traveller reviews, 132 candid photos, and great deals for Wickwoods Country Club, Hotel & Spa at Tripadvisor. This will still apply if you wish to reschedule. All Children/young adults attending a function must be always kept under parents/guardians supervision. All memberships are subject to availability. 3. To ensure the best possible experience and availability, we would be most grateful if all members could please note the following studio and booking etiquette: We aim to provide the best possible service and court availability to members. Last week, about 20 of us met to celebrate a birthday. 4. The one area, in my opinion which is capable of improvement, is the food. 50% cancellation charge will be applied if you cancel within 48 hours of your booking. All deposits are non-refundable but may be transferable to an alternative date within the year booked subject to agreement. We hope that you will dine with us once the new menu is up and running. 360 following. The headline is that it is a lovely club and I enjoy my visits. Finally, the management for the continuing investment to keep providing the membership with better and better facilities. My opinion which is available on medical grounds with the sub-contractor in line with our agreement to photo ID '... Sauna, gym or bar areas authorised under any circumstances to enter the pool and all! An appropriate swimming costume at all times applied if you cancel within hours. Iron 101T, Iron 301 CB, and events below representative and not of TripAdvisor LLC year subject. 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