If you wish to withdraw your consent at any time, you can do so by altering your browser settings (see section 4 below) otherwise we will assume that you are happy to receive cookies from our website. By applying for a Passport or other related service your personal information will be transferred to the country or with the Government Authority you are applying to. Cookie settings in Safari web and iOS You should use your own virus protection software. We may make changes to our site Please note that MUP fee is an additional fee for all applicants submitting their application at the Victoria Island centre. If you have applied through a third party, such as an agency or a solicitor, and used their email address on the visa application form, email notifications will go to this address. Please note that withdrawing your consent or failing to provide personal data described in this Privacy notice will impact and may s the processing of any services that you requested or are currently enrolled in. The Customer acknowledges that he or she has read and understood these Terms of Service and agrees to abide by them, without any reservation, either by checking the relevant box before submitting the Service order online (TLScontact Centre). 20. We will always verify and validate any individuals claiming to be your representative before accepting any information about you. Uid Static content of the Website Uniquely assigned, machine-generated user ID 1 year In all cases, TLScontact will provide you with a substantive reply within 20 working days of your original message. Be sure to complete the form in black ink and in capital letters. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. We will only use your personal information as set out in our Privacy Notice. Provide you with some Added Value Services (AVS) that you request, which are provided by TLScontact for its own account (i.e. Welcome to the centre of Lagos Victoria Island Your partner in Nigeria for all your visa applications to Italy ADDRESS & OPENING HOURS Your Visa Application Process Here are the mandatory steps to apply for a Schengen visa Attention: Fraud Alert. Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical). any information allowing to identify you directly or indirectly) is collected on the behalf of our clients (i.e. Contact Us - TLScontact VISA APPLICATION QUERIES If you have a query about your visa application, please contact us via your local TLScontact Visa Application Centre so that we can help you as quickly as possible. Please check with the third party if they received a notification about the passport being ready for collection. Profiling You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. For more information about how long the Client keeps your personal data, please contact His Majestys Passport Office/UKVI. We are not responsible for viruses and you must not introduce them Will never be used for anything other than to process the requested service; Cookie settings in Chrome 14. This amount has been decided in agreement with the Consular Authority and corresponds to the different services provided by TLScontact Visa Centre: Appointment bookings; Welcome; Visa application reception; Information collection; Data processing; If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. We concentrate on providing the administrative aspects of the . Please provide a valid email address in order to receive the confirmation mail from us. Further legal action against you; If we transfer your personal data from UK to other countries in which applicable laws do not offer the same level of data privacy and protection, we take measures to provide an appropriate level of data privacy and protection by using our Binding Corporate rules or by entering into Standard Contractual Clauses approved by the European Commission with the data importers. Don't hesitate to visit our Help page or to consult our help sections below. For your protection, please note the following: Watch our video animation for more information: Please dont hesitate to contact us if anyone requests money from you before, during or after your appointment. Introduction Please enter the provided e-mail address and password during your account creation. TLScontact aims to provide a first-class application experience. The Customer is advised that: Due to the ongoing impact of Covid and global travel restrictions, UK Visas & Immigration are experiencing unpredictable demand across all visa routes. What are cookies? Any equipment or network on which our site is stored; Promote sexually explicit material; 3. 6. By using our site you accept these terms You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. 5. without TLScontacts express prior written authorization, for which TLScontact shall be entitled to request a financial compensation. Email: We or our Client may contact you to clarify your request, seek additional information or to verify your identity before processing. ; This information and these materials have not been verified or approved by us. 5. If you feel that we have failed to deliver to this standard in any part of your contact with us, we would like to hear from you. Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out herein above. If you wish to contact UK Visas & Immigration with a question about your visa application, you can do so by phone or email. Furthermore, TLScontact shall retain all intellectual property rights in the photographs, presentations, studies, designs, models, prototypes, etc. When Google Analytics is used, the web browser automatically sends certain information to Google. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. Access the right to access your personal data, obtain a confirmation of your personal data we currently hold. 6.1.1 The Customer is expressly advised that the right of cancelation towards TLScontact exists only for orders of Services placed exclusively via the Website. 12.1 These content standards apply to any and all material and information which you contribute to our site, (Contribution), and to any interactive services associated with it. The service fee, mandatory for any visa application, is NGN 6,000.00 (payable only in NGN and by Credit/debit card (no cash accepted)). 3.1 Price of the Service fee of TLScontact Before making the payment, you are advised to consult the bank that issued your payment card regarding any charges and interest you may incur by using this payment method. Any part of our site; TLScontact and TLS Contact Processing Services Limited, with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732 (hereinafter TLScontact, we, us, our) is committed to protecting the privacy of the customers who visit TLScontact websites (hereinafter Customers, you, your). Passport Collection
Our site is made available free of charge. JavaScript seems to be disabled in your browser. 12.2 You must ensure that the details provided by you on registration or at any time are correct and complete and inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively. Your personal data may also be collected by TLScontact on its own behalf for the provision of specific services (not related to the aforementioned services), for its business needs and/or to ensure the security of its premises, employees and visitors. You also agree: We will never transfer your personal data in an unsafe or unsecure way. Address: Loss of business opportunity, goodwill or reputation; We may from time to time provide interactive services on our site, including, without limitation: We work with third-party product providers to provide you the best customer experience. By credit/debit card; By any other means of payment accepted by TLScontact after these Terms of Service have come into force. Our call centre is available from Monday to Friday from 08:00 - 15:30. User-generated content is not approved by us For any and all claim with regard to the decision made with regard to your application please contact directly HMPO on the following link, Biometrics Enrolment service on the following link and for DNA testing on the following link. We will only disclose personal data that is necessary to deliver the service. If you do not agree to these terms, you must not use our site. TLScontact in its sole discretion, may change, amend, cancel or withdraw any or all of these terms and conditions at any time without any prior notice. These terms were most recently updated on January 2019. The e-mail address is not made public and will only be used for password reset and application process updates. 3. 9. 7.5 TLScontact shall also have no liability to any Customer or any other person relying on or benefiting from any application to UKVI or HMPO for any direct, indirect, punitive, incidental, special, or consequential damages or any damages whatsoever due to delay, misplacement, loss or damage of applications, passports and other documents, or due to negligence or breach of contract in connection with any application or any advice or information given in relation to any application. If you wish to link to or make any use of content on our site other than that set out above, please contact us. To know which days and times our centre is open, please check our Address page. 7. Assist you in your application/service; All rights reserved. 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