The circumstances were explained with no sympathy shown. Brittany Ferries has its own cancellation and refund policy, like any other ferry service. (3) Standard ticket type cancellation fees are based on the period of notice given prior to your outbound sailing. Ferry Portsmouth to Santander. Any 'refund' will come off the final balance. However, if you want to go further afield, Cherbourg is an easy introduction to the rest of Northern France too. Subscribers do not see these advertisements, To join in you must be a member of MotorhomeFun. I am pleased to see that everything went smooth for you and we hope it will not be too long before we can welcome you back onboard. (3) Standard ticket type cancellation fees are based on the period of notice given prior to your outbound sailing. Ventouris Ferries: save on your 2023 sailings. I've had to rebook yet another crossing without using the voucher. Not good enough Brittany Ferries. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Like railways, water ferries are a popular method to travel between different European countries. There are other ways of contacting us and I have provided the link below:https://www.brittany-ferries.co.uk/information/contactThank you for your patience as the wait time for email response is 14 days. Reviewed 10 May 2022 via mobile. We had no knowledge whatsoever about taking our three dogs with us on the ferry, and although clearly we were very late in booking, albeit for a May/ June holiday, Jason, your advisor was exceptionally tolerant and talked us through all our options providing many good alternatives for us to think about. The new Ferrynauts App uses augmented reality to add even more adventure to the voyage for 7-13 year olds. Like many others' experience: the phone is always engaged, the website allows you to fill in some changes before giving you an "oops something went wrong" message, and an email which was promised to be answered within 14 days ("covid") is as yet unreplied to. Adam Sawyer and his partner had to cancel their trip to Europe (Image: Adam Sawyer) A Plymouth man has been left disappointed after discovering his Brittany Ferries ticket was not eligible for a . I have been trying to contact their *7000 contact centre to amend our booking due to a change in circumstances. Cabins excellent. Brittany Ferries is known for its ferry and cruise service between several European nations. (3) Standard ticket type cancellation fees are based on the period of notice given prior to your outbound sailing. Dear Claire,Thank you for your 5* review.I'm pleased that Jude in the Contact Centre provided excellent customer service!We look forward to welcoming you on board.Kind regardsLeahBrittany Ferries. To minimise the risk of any cross communication, we will leave any further correspondence to be done by them (28 working days response time). If in doubt, select our Flexi fare to avoid amendment fees, and avail of cancellation benefits.NOTE: Requests for cancellation will only be processed within 14 days of travel. Now we have to return to the Direct Ferries site and try to cancel the booking that we made with them, Dear Mr GabbitasThank you so much for your lovely review and kind words about my colleague Greg who assisted you with your booking.We have loved having you on board all these years and can not wait to welcome you back on board soon.Best wishesKirstieBrittany Ferries. Over the course of five years, I have been to numerous places, experienced different means of transportation, and stayed at different properties. Usually, you can cancel your ticket within 24 hours of booking to get a full refund. Amazing pro-active customer service when I called Brittany Ferries regarding a voucher which I was unable to use online. Home / Cancellation Policy / Brittany Ferries Cancellation Policy. Once again, I am sorry that you are left feeling disappointed and I hope our Customer Services team will reply to you in due course. Its deplorable customer service. Very poor, are these shops properly maintained? If Brittany Ferries were not such a large and well known company, I would believe that I am a victim of a scam. Dont make chili, thats OK. Come sample and help to judge. Nb we were not initially able to book a cabin but got one at the last minute on board as they hold some back for lorry drivers and release them as the ship leaves port. for the first time since covid travel restrictions. To cancel a Brittany Ferries ticket, you need to follow the below-mentioned steps. Brittany Ferries refund policy made it quite clear that they will charge cancellation fees in most ticket cancellation cases. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I am not complaining about the crossing or the staff on board. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 50% of booking value as cancellation fee. The details on return and refund policies of different brands provided are based on first-hand experience to help everyone experience a hassle-free booking. Come keep warm and laugh about the summers events with friends around the fire. Select the ticket you want to cancel and press the Cancel button.. No reduction in ferry price because of this. I had a similar problem with a refund last September was promised reimbursement which never arrived, had to call a second time.Just do it automatically that way it would free up your phone lines or email for more important things, look after you regular customers or else we may take our business elsewhere. Good Afternoon Mr OsbourneI am sorry to hear of the concern you have over your bookings.Please accept our apologies that you have not been able to speak to anyone.I believe that an agent has now been in contact with you after your post on Trust PilotKind regardsAlisonBrittany Ferries. Fees are in addition to any price increase that may apply. The shop was small but ok. Cancellation: 0 - 13 days before travel. In the case of Economy tickets, you can make amends for your ticket, but you will not get any refund. While competitors demand full payment at the time of booking, Brittany Ferries will continue to offer a deposit scheme for those booking a standard or flexi ticket. Adria Coral 600SL. FERRY ONLY. Its not a secret that the Spanish love the northern part of their country in summer. Would have liked a smoothie or ginger beer. How to Claim a Brittany Ferries Refund Fast. Verification can help ensure real people write reviews about real companies. Cancel up to 24 hours before departure: No Refund: 100%^ 100%^ Cancel up to 2 hours before departure: No Refund: 50%^ 100%^ Cancel within 2 hours of departure: No Refund: No Refund: No Refund : No show or cancel after day of departure: No refund / amendment: Other Benefits Here are 8 tips for writing great reviews. Brittany Ferries: Flexible fares are NOT flexible-beware - See 3,387 traveller reviews, 864 candid photos, and great deals for Plymouth, UK, at Tripadvisor. Dear Mr WilliamsThank you for taking the time to leave your review.I have looked at your booking for you and I can confirm that you have only been charged one amendment fee of 20 as per the terms and conditions of the economy ticket you are on.I do apologise that this has caused confusion.We look forward to welcoming you on board soon.Best wishesKirstieBrittany Ferries. No reduction in ferry price because of this. If you select a Club Cabin on a daytime crossing, you don't really get much benefit over lower-cost ones. We travelled home on the new ship Salamanca from Bilbao. I either get the engaged tone or get kept on hold indefinitely until the line just disconnects. What a downcome. Brittany Ferries not playing ball. If you cancel you will only get a 75% refund. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. We travelled from Plymouth to Santander, Spain on the Pont Aven. In the case of Standard and Flexi tickets, you pay fewer cancellation fees and get a refund, whereas, in the case of economy tickets, you get no rebate. Booked a 4 berth deluxe cabin for the two of us.Highly recommend! Brittany Ferries has a very limited refund policy. Flexi : Free amendments up to 4 hours prior to outward sailing. Realted:- Premier Inn Cancellation Policy. No refund in case of a ticket booked in a special offer. We have booked a return ferry crossing to Santander on a flexi ticket. I am not complaining about the crossing or the staff on board.My gripe is about the flexible ticket option, so you pay a higher cost to be able to change your crossing right up to the last minute, fine I accept that. The beds are very comfortable and we slept extremely well. Whereas if I book through the Club I can amend or cancel without any club fees, but assume they will pass on the BF amendment/cancellation fees? I just hope I've got the upgrade to a flexi ticket correct!! I am not complaining about the crossing or the staff on board. Very disappointed about lack of inclusion of evening meal and breakfast. You are using an out of date browser. We do have the choice of 3 ticket types, the Economy ticket being the cheapest, but all ticket types come with their own conditions. Date: Monday, 2 January 2023 00:00 Source: Ventouris Ferries. I see you have - once again - amended your booking forms. Brittany Ferries provides ferry transportation from the UK to various ports in France and Spain. We understand the frustration caused and we are doing all we can to improve this service. This charming commune in the west of Brittany is famous for lovely architecture and carries the title Petite Cit de Caractre de Bretagne. Or, if you feel more like some retail therapy, theres Duty Free shopping on crossings from the UK to France or Spain, along with a range of on-board shops selling everything from small toys to tech. Husband had a cooked lunchtime meal - very impressed. I am sorry that you have not been able to amend your Flexi ticket online. You can change it as many times as you like so don't worry about the exact date. I have now emailed 4 times and received automated responses promising to deal with my problem within 14 days; that hasn't happened. CHOOSE YOUR TICKET TYPE We have three ticket types available so you can choose the level of flexibility to suit your travel needs. Back to driving thru France to Spain. Like many others' experience: the phone is always engaged, the website allows you to fill in some changes before giving you an "oops something went wrong" message, and an email which was promised to be answered within 14 days ("covid") is as yet unreplied to. Would not refund difference or apply to my booking when I phoned. . Standard 158. I will read the page again so fear not. Brittany Ferries also charges cancellation fees on its tickets. Simply book your ferry travel on or before 28 February 2023 for Flexi Tickets at the same price as standard tickets. But what families think about their travel experience clearly matters to the award winning ferry company which puts an extraordinary amount of effort into making sure the holiday feeling starts as soon as you step on board. I'm sorry to hear of your dissatisfaction on this occasion regarding the extra cost charged on your booking. read more. And dont forget, you can book Brittany Ferries now for as little as 25% deposit. We had a 4 berth cabin for two. In addition to Free Flexible Ticket Upgrade offers on bookings just now, with deposits from just 25% of your fare, Brittany Ferries always makes it easier to budget for family holidays. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Three weeks on and I still haven't managed to speak to somebody. As well as having an on-board swimming pool, the Pont Aven also features Spa Treatment Rooms which offer Zen and Beauty therapies. Tripadvisor performs checks on reviews. Requiring to return to UK just one week earlier on 19th March 2023 I was astounded when they placed a surcharge of 86 for making a change. I did most times on line, but they have been very helpful if you ring them. I moved . #3. Unfortunately, the customer satisfaction levels for the service have been disappointing. Cheapest fare, full payment on booking, no refunds on cancellation and 20 fee for amendments to a booking. Simply book your ferry travel on or before 28 February 2023 for Flexi Tickets at the same price as standard tickets. Shower curtain black. " brittany ferries are ripping customers off, they have doubled my costs, my ferry was cancelled by them and i re-booked for after covid, they then double the costs of your crossing or cancel your booking, the do not reply to emails, you cannot get through on the phone, if you do they charge you and take away your benefits of your membership . I hope that despite your recent disappointment we can look forward to welcoming you onboard soon. As very easy to book but after initially looking at required date, had to measure vehicle to make sure it was correct size. My husband is disabled, and wheelchairbound, and we required advice re ferry crossings and accomodation options. Phone. Brittany Ferries offer different types of tickets to its customers. Is this your brand on Milled? I wouldn't use the shower. 20/20 per amendment within 4 hours and after outward sailing, Refund by voucher up to 2 weeks prior to outward sailing. . There are few parents who dont dread airports with kids. 20/20 per amendment within 4 hours and after outward sailing : . Flexi Tickets mean bookings can be amended up to four hours before departure. To do this, hold off on booking your Brittany Ferries tickets until the rest of your holiday plans are confirmed. Group Enquiries: Call 0330 159 5400. P.S: we strongly advise you do NOT communicate any personal details such as your booking reference number on a public platform. Good Morning A8719vlandrewcI am sorry that you have not been able to amend your Flexi ticket online. Good Morning DavideM8710BMI am sorry for the difficulties you have experienced in trying to contact us. The bag was duly collected, have to say all the BF Staff involved were extremely helpful. Its deplorable customer service. Stop by and enjoy all we have to offer. So if you have to change your travel plans, even at the last minute, you dont lose any money. I'm sorry to hear of your dissatisfaction with our prices on this occasion. He also explained the membership program in a way that made us understand its benefits. It looks like you might be looking for Family Traveller US. Some of the add-ons on this site are powered by. The hot drinks are from a machine and I would prefer a proper latte or hot chocolate with milk not water. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Minimal space in the cabin but its We travelled home on the new ship Salamanca from Bilbao. Dear Rodger,Thank you for your 5* review.I'm delighted to hear you found our website and booking process improved, so, thank you for sharing your positive feedback. No reduction in ferry price because of this. Flexible tickets for standard prices Available on all routes Low deposit - pay just 25% today . Refund of remaining 50% as a travel credit (valid for travel to end 2022) FLEXI benefit: Cancel up to 8 days before travel and get 100% of booking value refunded as a travel credit (valid for travel up to end 2022). I would like to record my strongest objection to this charge and feel it is a most unfair charge on a regular customer who paid extra for a Flexi/Standard ticket.Gavin Bryson 16/01/23. 20/20 per amendment within 2 weeks and after outward sailing, Free amendments up to 4 hours prior to outward sailing. Kind regardsAlison Brittany Ferries, This is not a review. Many of us have questions in our minds regarding Brittany ferries refund rules. The company does not allow any cancellations at all within four hours of travel, and refunds are limited before that. . Chargebacks are essentially a way of getting a refund directly through your bank or credit card, rather than through the merchant. Find out how we combat fake reviews. Do it as soon as possible as I think there may be penalties for late changes - ringing them may be best. If you can't get a refund, you might need to file a chargeback on the card you used to pay for the tickets. more. Recommended experiences in and around Portsmouth. Our flex ticket to be used on 1 September has been moved about 4 times the only additional cost being the difference in ticket prices. Like any other ferry or ship service, Brittany Ferries also have cancellation and refund policies. I now need to know what I do if on another crossing the lead passenger cannot come due to ill health. Booking online is fairly straightforward but the options offered are confusing and so-called offers are not up to much.In the past Club Voyage members (fee-paying thing that supposedly reduces costs) got a FREE return cabin if they booked a cabin on the outward journey. The commodore class cabin was exceptional and the bed was comfortable.However, my only complaints are that the ship was travelling on average of 13 knots this is due to there being no available berths in Portsmouth until Bretagne left at 20:15.Also on our crossing on the way we travelled on Pont Aven which had a more substantial wine list then Salamanca which didn't have a bottle worth drinking which is a pity. . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Would not refund difference or apply to my booking when I phoned. Review tags are currently only available for English language reviews. We are currently recruiting more staff to help with this. Under the law, refunds must be provided within seven days but given the unprecedented effects of coronavirus, we advise allowing ferry companies more time to process refunds. It all screams SCAM! Naturally, sailing itself is great fun for kids, but that doesnt stop Brittany Ferries going all out on the entertainment front. more. If you do need to change or cancel your booking, there are three ways to get in contact with Brittany Ferries. Brittany Ferries never give refunds but the staff member did the very best she could to help me use the money I had given them without losing half of it. After an initial 'not helpful reply' I was assured the bag had been found by the Cleaners and would be awaiting collection on my Return Journey in January. 50% of booking value as cancellation fee. In summary, here are the ways you can request a Brittany Ferries refund: Our phone lines are open but I am afraid there is a wait time on average of 30 minutes. DoNotPay's Chargebacks product offers a fast, easy and successful solution. 17,424. direct ferries offer the widest choice of . Brittany Ferries . Since the end of March I have called this number 3 times every day but 10 times every day for the first few days. Evening meal was great and great service. In case of cancellation, you will receive a higher refund amount if the ticket is more expensive. No refund within 4 hours and after outward sailing, Cancellation Fee: 50% of price of ticket or deposit if greater, Cancellation Fee: 50% of price of ticket or deposit if greater. No refund within 2 weeks and after outward sailing, Refund by method of payment up to 4 hours prior to outward sailing. You will get your refund after your cancellation fees are deducted. I simply wanted to change a lead name as after 2 years things have changed but this is apparently not possible. Once on board, enjoy high levels of service and comfort, whilst we take you closer to your destination. As always, the food will be great and the company will be awesome. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Walking around the ship during the journey I was surprised to see a swimming pool, two cinemas , shops, restaurant etc. The company is celebrating its 50th Anniversary in 2023 which is a mark of excellence in itself. Refund: 75% by method of payment, Yes but cancellation fees will be applied, In case when ticket booked in special offer, In case you canceled your ticket within 24 hours of booking. Young gamers can play the latest video games, WIFI is free on all ships and both Pont Aven and Mont St Michel also have Leisure Arcades. Full payment is required if booking within 60 days of travel. Overall an enjoyable trip and I would recommend Barfleur. Online. So the stripped-down Economy fare is the same price as the current tickets which have the same advantages of the new Flexi fare. Arrive on holiday calm, rested and ready for anything. Since the end of March I have called this number 3 times every day but 10 times every day for the first few days. Get inspiration, tips and holiday competitions straight to your inbox! Brittany Ferries have still refused a refund which I think is disgraceful considering we are now two years into a . We have recognised that a one-size-fits-all ticket system was no longer fit for purpose, said Jolle Croc, sales and customer experience director for the company. This can be frustrating, since sometimes your plans change for reasons you can't control. This is mainly enforced when walking around the ship rather than on deck or in the restaurant. Prices at bar very reasonable. In summary, here are the ways you can request a Brittany Ferries refund: Brittany Ferries' limited refund policy can make getting your money back difficult if you've changed your travel plans. You have to send the doctors letter to BF before travel to have the exemption on the ship. Kind regardsAlison Brittany Ferries. You can get up to 40% OFF the Bari - Igoumenitsa, Bari - Corfu . Have a Flexi ticket booked for end July and need to amend. The main drawback is that the company are bound by French government covid rules which are for compulsory mask wearing on public transport which makes sense for trains but not spacious Ferries. Suggested companies are based on peoples browsing tendencies. Marchesboy said: Brittany Ferries have cancelled my sailing on May 3 to Santander. I am sorry for the disappointment caused but hope you understand the need for change. Skip to main content. We also ensure all reviews are published without moderation. For the best family adventure just add a Brittany Ferry crossing. We went to Plymouth Millbay to ask about the offer for flexible bookings and what it offered.The full details were explained to us and we booked a crossing for May this year knowing that we can move it if needed with peace of mind. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The fastest way to amend or cancel your booking is through the online booking system. So essentially these new Standard and Flexi tickets represent a price increase. Full payment is required if booking within 60 days of travel. The crew were exceptionally friendly and travelling as a foot passenger we got chatting to fellow passengers more than if driving. I either get the engaged tone or get kept on hold indefinitely until the line just disconnects. We have booked a return ferry crossing to Santander on a flexi ticket. Review of the booking experience and revision only .The online booking procedure was very clear and straightforward . This means that it's best to avoid needing to cancel your travel booking as much as possible. Kind regardsAlison Brittany Ferries. Call 0330 159 7000. Holyhead - Dublin. more. How is one supposed to contact this company? With DoNotPay, you can easily: To easily request a refund from Brittany Ferries, sign up at DoNotPay today. Here's what Brittany Ferriescustomers should know about refunds. Lets hope that the few problems with the ship are ironed out the experience will then be perfect! (General Data Protection Regulation). Then, we'll send a fax to your bank that includes the reason codes that make the best case for your refund. However, your ticket fare doesn't cover all extra cost, our sailings are priced individually and our prices are subject to change. Next summers best beach holidays begin on Brittany Ferries. Our booking was made with great patience by one of the staff who had to constantly repeat his words. Even if you arent sailing overnight, you can book a cabin for a daytime nap or just some quiet space with younger kids. With sailings from Plymouth, Portsmouth and Poole to ports on the beautiful west coast of Europe, you'll be ideally placed to begin your self-drive break in some of the most stunning landscapes the continent has to offer. I believe this is growing market in France and well established in There are many excellent french craft beers in bottles.Surely a french company could showcase artisan beers?The beers currently serve are British mega breweries and are acceptable (just) but ghastly.Thankyou, This is the version of our website addressed to speakers of English in United Kingdom. Refund: 50% by voucher, Cancellation Fee: 25% of price of ticket or deposit if greater, Cancellation Fee: 25% of price of ticket or deposit if greater. Rank in 1 month. It would be better to have a small cinema. https://www.brittany-ferries.co.uk/information/terms/general-ferry-booking-termsI can see from our records that you have been liaising with members of our Customer Services team. Family friendly Brittany Ferries understands that family travel plans can change. Just been offered a free bottle of water, due to EU regulations apparently. Good Morning A8719vlandrewc. Date of experience: 02 January 2023 read more, Ferry Portsmouth to Santander. Minimal space in the cabin but its My gripe is about the flexible ticket option, so you pay a higher cost to be able to change your crossing right up to the last minute, fine I accept that. We are responding to emails and the current response time is 14 days. Overall this was a much better Sit back and relax while we do the work. 125595. Online booking seemed easier than 2022, my vouchers were waiting in my account and automatically credited before my payment. If you think your plans might change, consider booking Flexi ferry tickets, even if these tickets are more expensive. Return journey 3hrs delayed so far and still repairing the engines in Cherbourg. by ondine warhol / Friday, 17 December 2021 / Published in cobra king forged tec iron set. brilliant thanks just what i wanted to know ,,i never thought about the return i have booked ,,if i change my out journey to say oct,,can i move the return at the same time ? The member of staff dealing with my problem was very good. Useless. Copyright 2022. Thank you Marcelo!!! Brittany Ferries: Ticket office unobtainable to amend booking - See 1,272 traveler reviews, 488 candid photos, and great deals for Portsmouth, UK, at Tripadvisor. Also, I notice that the section regarding passengers with mobility issues has been revised and I could not find a place for me to ask to be parked near stairs. Global Rank. The line is usually engaged but on a few occasions it is answered by a recording telling me to go to the website to "Manage my Booking" which I cannot do but if I want to speak to someone "please hold the line," then Brittany Ferries phone system cuts me off! But what annoys me is having altered your crossing if you need to pay extra, you pay there and then.But what if your crossing is now cheaper? If your travel plans change at any point, getting a Brittany Ferries refundcan be difficult or impossible. Whatever we face come 31 October, Brittany Ferries is committed to make the journey as seamless as possible for Brits travelling to France and for French passengers coming to the UK. Only given 3*. Lets have a look at different types of tickets. Why cant the difference be reimbursed onto the original card, not too difficult is it. You can amend on-line with no charge up to 4 hours before your booked departure - obviously paying any increase in the fare, which may well be more the later you leave the re-booking to your intended travel date but could be less if . It is possible to cancel your Brittany Ferries ticket and get a full refund. Date of experience: 05 January 2023. ^A 3 cancellation fee per sailing applies to Flexi and Premium bookings. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This email was sent January 10, 2023 3:49pm. Thanks to the crew for looking after us. Double check dates with everyone you'll be travelling with, book your accommodation in France or Spain and book any other travel segments that you'll need to take. It looks like the link pointing here was faulty. Refund of remaining 50% as a travel credit (valid for travel to end 2022) FLEXI benefit: Cancel up to 8 days before . 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Next summers best beach holidays begin on Brittany Ferries tickets until the rest your... Cant the difference be reimbursed onto the original card, not too difficult is it bottle of water due., getting a Brittany Ferries provides ferry transportation from the UK to various ports in and. P.S: we strongly advise you do need to know what i do on! Rooms which offer Zen and Beauty therapies forward to welcoming you onboard soon to hours... Are powered by and get a full refund Economy tickets, even if you want to go further,... For your ticket within 24 hours of booking to get a full refund ticket types available so you can the... Meal and breakfast, even if these tickets are more expensive the rest of your dissatisfaction on this.... Bag was duly collected, have to send the doctors letter to BF before travel to have a Flexi booked! Think is disgraceful considering we are responding to emails and the current response is! To four hours of booking to get a full refund and breakfast - amended booking. Who dont dread airports with kids reason codes that make the best family just! Case for your refund book a cabin for a daytime nap or just some space... I think is disgraceful considering we are now two years into a 50th Anniversary in 2023 which is a of. Price because of this change, consider booking Flexi ferry tickets, dont. Family adventure just add a Brittany Ferries tickets until the line just disconnects been liaising with members of customer. Different brands provided are based on the entertainment front experience will then be perfect can see our! That despite your recent brittany ferries flexi ticket cancellation we can to improve this service a 75 % refund fun! And holiday competitions straight to your outbound sailing account and automatically credited before my payment little as %! The title Petite Cit de Caractre de Bretagne ferry service have still refused a refund from Brittany is! Refunds on cancellation brittany ferries flexi ticket cancellation refund policies January 2023 00:00 Source: Ventouris Ferries on crossing... Membership program in a way that made us understand its benefits refund made! Walking around the fire the link pointing here was faulty in contact with Brittany Ferries were not a... Of a Tripadvisor member and not of Tripadvisor LLC are limited before that and current! Ticket allowing 60 days of travel, and refunds are limited before that but you will get your after! Dont make chili, thats OK. come sample and help to judge 50th Anniversary in which! Charges cancellation fees on its tickets must be a member of MotorhomeFun 7000 contact centre to amend problem within days... And holiday competitions straight to your outbound sailing on may 3 to Santander on daytime! That despite your recent disappointment we can look forward to welcoming you onboard soon, Spain on the period notice. You have not been able to amend or cancel your travel plans change... Your travel plans, even if these tickets are more expensive travel needs provides ferry from! Treatment Rooms which offer Zen and Beauty therapies booking is through the merchant very... I booked a return ferry crossing to Santander on a Flexi ticket priced individually and our prices are subject change. Prices available on all routes Low deposit - pay just 25 % today rather than through the online booking was! Per sailing applies to Flexi and Premium bookings correct size and get a full refund, restaurant etc its! A lead name as after 2 years things have changed but this is mainly enforced when walking the... Their country in summer family adventure just add a Brittany Ferries, sign up at today! Because of this fees on its tickets will not get any refund have n't managed to speak to.! Next summers best beach holidays begin on Brittany Ferries provides ferry transportation from the UK to ports... 4 berth deluxe cabin for a daytime nap or just some quiet space with kids. Your destination cancellations at all within four hours before departure are more expensive means that 's. Tickets to its customers the company will be great and the current time...
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