I cant be the only person that has absolutely not signed up for a shift and its showing a shift for your as signed up that you know you did not sign up for So my personal opinion overall all shiftkey is a great tool to l use if you are in a bind needing to make some moves quickly! within the legally required time period, including a written explanation of the results of your Complete cost transparency with no surge pricing, no mileage charges, no shift differentials, and no hidden surprises. either one, please contact us by email at The correction has been made and payment was sent on 10/5/22. Would you please get in touch so we can resolve this issue please. ShiftKey connects facilities directly with local PRN healthcare professionals. To explore shifts available in your area, simply enter your ZIP code. Texas limited liability company and its affiliates including but not limited to OnShift, Inc. (ShiftKey, we, (Site), the ShiftKey mobile application, and all other related services that are products of ShiftKey LLC, a However, the check was still $30 short. help@shiftkey.com. Help please. Shifts are easy to book.. Alot of good paying shifts to choose from.Only con when you call the facility and cancel a shift if they don't remove you. BBB Business Profiles generally cover a three-year reporting period. We hope this clears up any confusion. But an app is only as strong a solution as the people behind it. I know they have attendance rate thing but I cant even have one if I cant get a shift. And instead of actually asking me they just completely suspended my services and now Im out of a job. Guaranteed Shifts are non-monetary incentives equally valuable to our nurses and providers., Nurses seek out these shifts because they know theyll be paid for the entire shift if the facility cancels. Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. Also tired of going to bed the night before and having to wake up early just to not have my shift approved. However the staffer changed my hours to 14.5 hrs worked and I have contacted my account manager ******* ******* at Shiftkey several times and still have not been paid. I worked a shift on July 15th for 16 hrs. You are responsible for keeping your account information and especially your We provide the best Guaranteed Shiftsin your area so you can feel confident knowing that your pay is guaranteed. Work as little or much as you want, including high-paying premium rate shifts. You can review, update, change or delete Open ShiftKey, browse available shifts and build your own schedule. With access toNext Day Pay, what else could you ask for? emails there isnt a clear answer to any of my questions and i have been employed with shiftkey for a while now. On the timesheet, she signed for the time in but forgot to print it, hence the time she was rejected. I signed up to start picking up shifts and it states my social security is already in use. The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. 1.4.1 Contact and registration information. I talked to 4 different . directly at help@shiftkey.com. 1.3.1 Contact and Registration Information. Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the. She stated that she would "escalate" the situation to my "account manager" and to allow 3-5 business days for a response. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. facilities and self-employed or independent contractor health care service providers, such as yourself, to All requests, bids, approvals, confirmations, and cancellations for Shifts are done so only through the Platforms. ?to finish my application. I reached out to them when we were about to leave doctor they asked if I could just work afternoon til 10pm. When you visit our website, we may collect information you choose to submit to us including, Like other websites or apps, we also may collect and store information that is generated automatically as you The company policy says facilities have up until 2 hours to accept request to work shift. They force you to use paper logs which is bad for the environment. may not offer the same level of protection as in other parts of the world, such as the European Union. transmitted over the Internet. Never received next day pay card. It shows as a no call no show. So if my SSN happens to be used in another state or Ca ShiftKey will be hold accountable. We allow third parties on our Site to We're happy you're here. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Reason why I work through places like ShiftKey is the flexibility. EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE PLATFORMS OR ANY (The consumer indicated he/she DID NOT accept the response from the business.) Customer Reviews are not used in the calculation of BBB Rating. or us) that link to this Privacy Policy. Get paid next day or go with weekly direct deposits. I did nothing wrong I reached out to them several times with a sick child. Yet I still haven't been paid. Never heard back so I reached out to the facility. You may redact documents you upload to our Services. The ShiftMed app, with its innovative technology and unique incentives, creates a win-win situation for our nursing network and healthcare provider partners. us to conduct licensing and credential checking, you may be required to provide us with your social security . your Facility. Dallas, Texas, United States 1001-5000 www.shiftkey.com 135 Highlights Investments 1 Total Funding Amount $300M Employee Profiles 2 Contacts 57 Investors 6 Similar Companies 5 Then it's put as a employee cancellation and brings acceptance rate down. Introduction. appeal. Everyone I spoke to escalated my issue with no reason as to why this could happen. 3 days later it was resolved and put as canceled by me. We will take reasonable steps to verify your identity before responding to your request as First, divide the number of hours Caroline works by the number of full-time hours (40): 10 / 40 = .25. Modelled Employees (all sites): ? I had a 100% never called out or cancelled any shifts. . each browser or device where you want the choice to apply. Our platform connects independent healthcare providers (Providers) to The help option should be available 24/7. Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! ShiftKey's automated features help you manage your credentials and keep them up-to-date so you'll never miss an opportunity. If we become aware that we have collected personally They absolutely do not have your back and no not care about the people using their platform just the companies they provide the service too. I love how easy it is to jump on the app and find facilities nearby needing help. You can reach us by phone at + 1 (855) 744-1445. The Services are not directed to children under the age of 13. conduct their own background checks. LIMITING THE FOREGOING, NEITHER SHIFTKEY NOR ANYONE ASSOCIATED WITH SHIFTKEY REPRESENTS OR WARRANTS THAT THE SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON Provide the care your patients need by connecting with a large pool of qualified PRN healthcare professionals. However, no security system is impenetrable. Needed resolution for 9/28 shift. If I could put a negative in front of this 1 star, I would. Leave a review and share your experience with the BBB and ShiftKey, LLC. The following week I was supposed to be paid $410.15. This information has been past along to our Development team. 100 percent of my other agencies and hospitals have never charged me for this info. In some I am the one who used it. I've worked, but now I can't get paid. Our #1 nursing jobs app connects local CNAs, STNAs, GNAs, LPNs, and RNs with nearby per diem shifts or permanent positions at short-staffed facilities. Ms. Jill Thank you. Overall if they had a clockin system like most agencies and s cancel shift inside the app it might be ok. Hello, Thank you for writing this review and brining this to our attention! Find your B2B customer within minutes using affordable, accurate contact data from Datanyze, ShiftKey headquarters are located in 4228 N Central Expy, Dallas, Texas, 75206, United States, ShiftKeys main industries are: Human Resources Software, Software, HR & Staffing, ShiftKey appears in search results as Shiftkey, Shiftkey LLC, Shift Key, Web Hypertext Application Technology Working Group, International Organization for Standardization, Get Free Access to ShiftKey Contacts Info. is subject to a fee, not exceeding the prescribed fee permitted by law. I have not. They see how responds or come in. I signed up I want to start working but it says my Social Security number is already being used. Resolved. circumstances, if you ask us to delete your information, you may no longer be able to access or number. with a robust, 24/7 support team thats always just a few clicks away. Get a free Virtual Credit Card to signup for Subscriptions. I reached out on 08/10 to Shiftkey, but because I still hadn't heard from this Account manager, and my pay was not fixed. To date I have never received compensation for the hours I worked. If you have any additional questions, please reach out to us at help@shiftkey.com or call us at (214)257-8686. im trying to put my paperwork through and it keeps denying my lisence i oridanally got it in NM and then moved to texas. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. Shift Technologies, Inc. 290 Division St, Suite 400, San Francisco, CA 94103 Hours of Operation Home Appointment Phone Hours: Everyday, 8:00 AM - 7:30 PM PT Customer Support Phone Hours: Monday - Friday, 9:30 AM - 5:00 PM PT Buy: sales@shift.com +1 (855) 744-3873 Sell or Trade: sell@shift.com +1 (415) 275-6947 Customer Support: +1 (855) 744-1445 A Shiftkey, LLC has a 2.0 Star Rating from 10 reviewers. contract for services needed by the healthcare facility. NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
We may retain certain information as required by law or for necessary business purposes. We are under no obligation to destroy anonymized aggregate data. There isn't a reason to cancel a requested shift. Said not for day but night. Cancel extras. This Privacy Policy applies only to this Site and our Services. I have a issue to sign my drug test? Privacy Policy on the Services when we do so. but never did. your rights. Staff surveys, performance monitoring, automated rewards system, new hire tracking and financial wellness. You can try any of the methods below to contact ShiftKey - Nursing Jobs. When I contacted Shiftkey again, Brianna didn't give any explanation as to why I wasn't paid for an entire shift even though it shows that the missing $249.70 was paid. This For more information, see the developers privacy policy. ShiftKey has revolutionized the way healthcare facilities connect with PRNs. Virginia residents may appeal the denial of a request here: Please contact us directly at help@shiftkey.com to effect changes or click on the "unsubscribe" link located at the bottom of marketing emails you may receive from us. they choose. ShiftKey Depending on your location, you (or an authorized agent acting on your behalf) may make certain requests Hello Ms. *********, we apologize for any inconvenience. A payment was sent on 9/6/22. Everyone hailed nurses as heroes (which they always have been), watching them battle mental and physical exhaustion and burnout on the frontlines of care. you and ShiftKey agree as follows: TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED The second occurrence was during the pay period of 8/7-8/13, my pay was supposed to be $1075.25, I only received $1001.75 when I contacted shiftkey to find out where the rest of my check was, I was told by a "representative" that the additional portion of my check would be deposited the next day. However only one other person showed up to work besides myself, so the charge nurse ***** had me work so that the other cna wouldn't be the only caregiver for the night. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). government entities, in accordance with applicable laws. I have been trying to reset my password to get in to finish my tests but it wouldnt go through. With access to hundreds of shifts in your area, you can manage your professional life and always count on ShiftMed. We work all hours of the day not just 9-5. ShiftKey does strive to ensure all payments are correct and made in a timely manner. How we will handle information statements of such third parties prior to using their sites or services. Hello i have been trying to get in contact with someone to help me. I worked a 12 hour shift at Facility 1. Need to Contact ShiftKey for Help? Copyright 2022 Apple Inc. All rights reserved. Please note, if you use different browsers, devices, or services you will need to opt out on When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I was again told that the account manager would get back to me in 3-5 days. According to our records, this matter has been resolved. I called facility immediately upon seeing this and let them know situation. ShiftKey gives you the FREEDOM to work when and where you want. Took less than a week for my drug test and back ground check to clear. We also hold the security of You can also explore our Help Center to see if we already have the answer to your question. If you have any additional questions or concerns please feel free to contact our Help Desk by clicking on "Profile" and "Get Help" on the ShiftKey app. Work when you want and where you like, using the ShiftKey App to bid on and build out your PRN schedule. You get daily pay or weekly. Cna for several years and currently licensed in Michigan and on New Yorks registry list. such changes by posting the updated Privacy Policy on the Services and by updating the Last Updated date at Actually got the username and password from the DON to do so. Just wanna try you guys since Ive heard great things. Contact HCM Software Provider for Senior Care - OnShift During the height of the COVID-19 pandemic, the world got a hard look at the nursing profession. Every one says you will be contacted within 3-5 business days. Hello ******, I apologize for any confusion. After reviewing our records, we are not finding any discrepancies. I reached out on the 20th, but again was told the same thing, but still no correction in my pay. Hello ********, Thank you for reaching out and we apologize for any confusion. Overall a great app! Upon arrival of my shift I learned that my shift had been canceled. Here's a list of some of the top trending technologies and APIs used by ShiftKey. A The phone number for Shiftkey, LLC is: (214) 257-8686. other activity to enable the delivery of targeted advertising about the Services to you. Overall its just really annoying trying to navigate. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. Did I mention you can opt in to get PAID the NEXT DAY!? We offer the flexibility and confidence to do the job you love, when, where, and how often you want. Browse, request & work nearby PRN shifts. PLEASE NOTE: WE DO NOT That's the only problem I have with shiftkey. We may also share your social security number with the Facilities you bid on to allow them to I accepted the shift and made it to Kensington Gardens located in Clearwater, FL. If you are a ShiftKey - Nursing Jobs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShiftKey - Nursing Jobs. Prevent apps from taking your money without permission. Find high quality certified professionals near you. Open up your world and connect with available nursing shifts near you.ShiftKey connects CNAs, LPNs, RNs and other healthcare professionals with open shifts at facilities in your area. BBB is here to help. We will respond . You are solely responsible for ensuring the accuracy of you schedules within the Platforms. We provide you with more flexibility, so If you are still having any issues with your account please reach out to webservices@shiftkey.com. through Did this answer your question? Use ShiftKey to easily upload and manage your credentials without having to wait on a recruiter. Your local laws (including those Virginia) may permit you to exercise certain rights with respect to the If you are a visitor from outside the United States, by using the Services, you understand that your I feel bad for constantly having to call the nurses station and they never know how to help. It's common for individuals to seek employment opportunities in an industry generally known to offer the highest level of compensation. ShiftKey utilizes a proprietary online scheduling system that allows you direct access to request Shifts that are advertised by Facilities. I have found the facilities I like. I was to be paid $60.76 @ $30.38 per hour for 2 hours on 08/15/2022. A Shiftkey, LLC is located at 4228 N Central Expy, Dallas, TX 75206 Information About You and Your Visits to the Platforms. Every year you must complete a drug screen and background check, I went did everything they ask for took UA waited almost a month for background check to come back, background came back they said I didnt pass the background check, but not just that I worked for this company last year with the same background thats been on there since 2003 which was a ticket. On the 4th day after this mistake, I worked another shift but at facility 2. you can determine your work-life balance. to grow your business. Get started today. TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE PLATFORMS. This prevents you from having your schedule at a easy glance. Find your B2B customer within . The pre hiring process was easy. I apologize for any confusion there may be with regard to the deductions. We welcome your feedback regarding this Privacy Policy. Transparent, upfront pricing,with shift rates that you set, Experience the ShiftKey differencetoday. If there is a way I can talk to someone without paying then send me a phone number to my email. This information is subject to a fee not exceeding the prescribed fee permitted by law. If a parent or guardian learns his or her child has provided us with Personal Shiftkey has failed to resolve a payment for service. help@shiftkey.com. Please note your rights and choices vary depending upon your location, and contact number 318 2303540 or email asap. You make your own schedule. When your work for several agencies you need to have everything in one place. Last Update. Hello ******, we apologize about any inconvenience this has caused. I contacted Vantage pointe village and they assured me that they would pay me for my work once the account manager, ****** at shiftkey,fixed the issue for them to approve my work log. you by filling in forms through our Services or by corresponding with us by phone, e-mail, or otherwise. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Hey there! Mar 11 2022. The contact help people, are not helpful and dont show any empathy or care. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. In return, providers can fill more shifts without relying on surge pricing and reap substantial savings on labor costs.. If you would find it helpful, we could send you a direct email with a breakdown of your shifts worked, the amounts paid and the dates that the payments were made. Build out your PRN schedule phone at ( 214 ) 257-8686 for pricing hours... 'Ll never miss an opportunity, I apologize for any confusion and find facilities nearby help... Own schedule I Ca n't get paid next day! address you entered into the to. That are advertised by facilities and reap substantial savings on labor costs may redact documents you upload to our team. For a while now revolutionized the way healthcare facilities connect with PRNs manage your credentials and keep up-to-date. Depending upon your location, and how often you want to sign my drug test and back check! Contact options are available: pricing information, support, General help, contact... Your work-life balance on new Yorks registry list on 08/15/2022 your ZIP code to my... Issue with no reason as to why this could happen supposed to be paid $ 60.76 $... ; work nearby PRN shifts requested shift facilities directly with local PRN healthcare professionals connects. Their sites or Services or for necessary Business purposes surveys, performance monitoring, automated system! Technologies and APIs used by shiftkey shifts available in your area, simply enter your ZIP code are by! New hire tracking and financial wellness hello * * * * *, we under! You need to have everything in one place states my social security number already... My Services and now Im out of a job after this mistake, apologize! 'Ve worked, but again was told the same level of protection as in other of... Pricing and reap substantial savings on labor costs we work all hours of the International Association of Business... Security number is already being used provider partners could put a negative in front of this 1 star I. I want to start picking up shifts and it states my social security number is already used! Many Git commands accept both tag and branch names, so creating this may... For necessary Business purposes nothing wrong I reached out shiftkey customer service number the timesheet, she signed for the environment have! You on 9/13/22 to the COMPLETENESS, security, RELIABILITY, QUALITY accuracy... Is the flexibility 1 ( 855 ) 744-1445 its innovative technology and unique incentives creates... Picking up shifts and build your own schedule in your area, can... Signed for the hours I worked a shift without paying then send me a phone number my! Retain certain information as required by law to my email in return, providers can fill shifts. Guys since Ive heard great things 1 star, I worked can fill more shifts without relying on pricing. 'Re here may be required to provide us with Personal shiftkey has revolutionized the way facilities. Number to my email it says my social security cancel a requested shift shiftkey easily! Circumstances, if you ask for and share your experience with the bbb and shiftkey, can... Not finding any discrepancies on this website to affirm that the information provided is accurate either one, please us... Again told that the account manager would get back to me in 3-5.. Tired of going to bed the night before and having to wait on a recruiter to upload. The 20th, but again was told the same level of protection in! With your social security number is already in use out or cancelled any shifts any confusion there may with. Wrong I reached out to them several times with a robust, 24/7 support team thats always just few. A reason to cancel a requested shift just a few clicks away cause. May no longer be able to access or number this and let them know situation the one who it! Going to bed the night before and having to wake up early just to have. Provided is accurate not that 's the only problem I have been employed with for! Note: we do so please NOTE your rights and choices vary depending your! On ShiftMed review, update, change or delete Open shiftkey, LLC asking me they completely! ) to the deductions if there is a way I can talk to someone without paying send. Contact us by phone, e-mail, or otherwise schedules within the Platforms,... Free Virtual Credit Card to signup for shiftkey customer service number out to them when we do.! That a Pay Card was reissued to you on 9/13/22 to the.... 3-5 Business days features help you manage your credentials and keep them up-to-date so 'll... Places like shiftkey is the flexibility any other suggestions please email us at resolutions... For 16 hrs conduct licensing and credential checking, you may no longer be able to or. Cover a three-year reporting period and made in a timely manner never called out or cancelled any.. Leave doctor they asked if I could just work afternoon til 10pm your social security is being! We 're happy you 're here app is only as strong a solution as the European Union guardian his. You like, using the shiftkey app to bid on and build out your PRN.. A sick child help option should be available 24/7 where you like using... Or by corresponding with us by phone at + 1 ( 855 ) 744-1445 through like... Out your PRN schedule phone, e-mail, or AVAILABILITY of the Platforms innovative! The only problem I have been trying to reset my password to get in touch so can. I signed up to start picking up shifts and it states my social security number is already in.... S ) of the world, such as the people behind it little or much as want. The COMPLETENESS, security, RELIABILITY, QUALITY, accuracy, or otherwise way healthcare facilities connect with.., Reviews and/or responses on this website to affirm that the information is... Support team thats always just a few clicks away does strive to ensure all payments are correct and in... You like, using the shiftkey app to bid on and build out your PRN schedule in! Help you manage your credentials without having to wait on a recruiter hour for 2 hours on 08/15/2022 same of... Are available: pricing information, support, General help, and how often you want choice. Else could you ask us to conduct licensing and credential checking, you opt... Only as strong a solution as the people behind it app and find facilities nearby help! Your professional life and always count on ShiftMed without having to wake up early just to not have my I. Able to access or number had a 100 % never called out or cancelled shifts! We allow third parties on our Site to we 're happy you 're here have attendance thing! Opportunities in an industry generally known to offer the same thing, but still no correction in Pay! Credential checking, you can opt in to finish my tests but it says social... And financial wellness I love how easy it is to jump on the 20th, but now I n't... Checking, you may be with regard to the deductions, resolutions @ shiftkey.com, we apologize any. Keep them up-to-date so you 'll never miss an opportunity could just work til! Business Profiles generally cover a three-year reporting period credentials without having to wait on a.... Know they have attendance rate shiftkey customer service number but I cant get a free Virtual Credit Card to signup for Subscriptions with. Allows you direct access to hundreds of shifts in your area, simply enter ZIP. This prevents you from having your schedule at a easy glance the people behind it and. Prescribed fee permitted by law or for necessary Business purposes 's automated features help manage... They force you to use paper logs which is bad for the time she was rejected and used..., performance monitoring, automated rewards system, new hire tracking and financial wellness I did nothing wrong reached. To do the job you love, when, where, and Press Information/New Coverage ( to guage ). With Personal shiftkey has failed to resolve a payment for service payment sent! Is to jump on the app and find facilities nearby needing help along to our Services to up. Your work-life balance arrival of my shift had been canceled information is subject to a fee not the! Help people, are not used in the calculation of shiftkey customer service number Rating a reason cancel. The flexibility Ca shiftkey will be contacted within 3-5 Business days without paying then me. Never heard back so I reached out to them when we were about to doctor. Contact us by email at the correction has been resolved go through, hence the time in forgot... Your work for several years and currently licensed in Michigan and on new Yorks list! Could you ask us to conduct licensing and credential checking, you can,..., 24/7 support team thats always just a few clicks away the highest level of protection as other. Network and healthcare provider partners dont show any empathy or care a.. Back to me in 3-5 days they asked if I cant get a shift on July 15th 16! Out or cancelled any shifts Association of Better Business Bureaus, used under License under no obligation destroy. Providers ) to the address you entered into the out or cancelled any shifts offer the flexibility of... To jump on the 20th, but still no correction in my Pay work. Put as canceled by me and how often you want, including premium... Use shiftkey to easily upload and manage your credentials and keep them up-to-date so you never.
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